When roaming the streets of Melbourne and hunger strikes you unexpectedly, you surely be tempted to visit any restaurant nearby. The experience you have while in there will determine whether you will visit the hotel again or not. Quality and tasty food comes first but not at the expense of quality customer service. If the food is super good but the customer service is below standard, I am sure you won’t get the courage to visit such a restaurant and bar in Melbourne again.
Promptness and Attentiveness
Customer comes first at all times and in no instance should a customer be kept waiting for long. Being prompt and attentive should be a quality taught and practiced in restaurants as timely services and prompt attendance can motivate a customer to visit your hotel time and again. When making a choice of a restaurant and bar, look out for one that has well trained waiters and waitresses who are super attentive and prompt in all their actions.
When we talk of availability, we don’t not only mean about the quality and timely presence of waiters and waitresses, but also the availability of every food and drink outlined in the menu. You wouldn’t want to keep customers waiting for long for their orders to be prepared. As well, the wait staff should as well be readily available to respond to customer queries and take orders. Customers will free your restaurant if they are forced to wait for minutes for their orders to be processed.
Happy Wait Staff
Nothing disgusts a customer more than having to deal with wait staff who looks unhappy and unsatisfied. It makes them wonder if they can give quality service in their awkward state. Always make sure all your wait staff is friendly and welcoming. They should pose that blazing smile that makes customers feel welcomed and wanted around such premises.